Privacy Policy

Citygreen Systems Ltd. and its subsidiaries and affiliates (“Citygreen”) are committed to protecting your privacy. This Privacy Policy sets out Citygreen’s policy with respect to our collection, use, and disclosure of personal information.

Contact Information

If you believe that we have not adhered to this Policy or if you wish to review or edit your personal information, please contact us by e-mail at info@citygreen.com/, and we will use reasonable commercial efforts to address any concerns that you may have.

Collection

In your dealings with Citygreen you may, from time to time, provide Citygreen with personal information. We also may use “cookies” from time to time to help personalise your online experience with us. Cookies provide us with information about your use of the site that can help us improve the site and your experience with it. Any personal information collected about you through cookies will be treated in accordance with this Privacy Policy.

Use and Disclosure

Except as part of the sale of all or substantially all of the assets of Citygreen, Citygreen will not sell, trade or rent your personal information to any third party unless we have your consent. We will only use and/or disclose personal information in order to understand and meet your needs, requests and preferences, and manage and develop our business and operations.

Except as required by law, we will require any person, to whom we provide your personal information, to agree to comply with this Privacy Policy.

To be able to serve you, your personal information may be collected, stored and/or processed or otherwise used by, or on our behalf, third party service providers, or by companies in the Citygreen corporate family, to perform functions on our behalf. Such providers or companies may be outside Canada. Accordingly, such countries’ laws regarding use and disclosure of your personal information will apply, which may be different from privacy laws applicable in Canada.

Updates

Citygreen may update this Privacy Policy from time to time to reflect company and customer feedback or changes to privacy legislation. We encourage you to regularly review this Privacy Policy.

Consent

Except as required by law, we will not use or disclose your personal information for any purpose for which you refuse to provide consent or later withdraw your consent. If you withdraw consent, you agree that, notwithstanding such withdrawal, we may continue to use the personal information previously provided to us to the extent necessary to enforce any contractual obligations you may have to Citygreen. You also understand that we need personal information about you for some services, including those that require payment or involve an ongoing relationship with Citygreen or our partners.

Security

Our site has security measures in place to protect against the loss, misuse and unauthorized alteration of the information under our control. More specifically, our server uses SSL (Secure Sockets Layer) security protection by encrypting all of your personal information to prevent individuals from reading this information as it travels over the Internet.

“Great customer service, quick response times and a very in depth QA system with constant support.”

- Laura Wiesenekker, Project Engineer, Densford Civil -

“Citygreen is a very professional  business, and I found everything was great in terms of deliveries, product supply and information. It was all forthcoming and helped us to complete the project.”

- Keith Burns, Architect/Designer, Keith Burns Architect -

“Citygreen offered training and invaluable technical assistance during the works.”

- James Callan, Estimating Manager, Complex Co Pty Ltd -

“Our experience, in working with a Citygreen Design Studio was second to none. We found responses from the design studio to be very timely, and technically thorough. We went backwards and forwards a number of times, looking at different iterations of the design and, nothing was too much trouble to examine and explore different possibilities. I would highly recommend the Citygreen Design Studio to any future client considering using your services.”

- Sandra Smith, Principal Landscape Architect, City Of Monash -

“We are big on compliance on all projects, and the fact that their SmartCertify cloud platform covers all bases, and supports their 20 year warranties, is critical – especially that these pits are being installed under roadways and footpaths.”

- Johny Purkaystha, Civil Program Engineer, Central Coast Council -

"I reviewed all the previous projects that we have installed in the past couple years using your product and I can happily report back that we have 0% mortality in the soil cells, which is incredible!"

- Brendan Wilton, CEO, Trim Landscaping, Bedford, Canada -